As you can see there, it said that I had a 1.89% order defect rate.
Now, I don't know about you, but to me, 98.11% success rate is an A+! But, according to Amazon, they do not want you going over a 1% order defect rate! It still didn't tell me exactly what was driving this defect rate, so I clicked through to see the details.
Immediately after Amazon sent the above message, I returned to my account health page, and sure enough, everything was A-OK. It took me less than one minute to take the Project X account from "your account is at risk of deactivation" to a 100% complete clean bill of health!
Keeping Your Seller Feedback Rating High
Regardless of what kind of seller you are, FBA, FBM, wholesale, private label, or arbitrage... you should make sure you keep your seller feedback on Amazon high because there exist certain thresholds you need to maintain to keep your account in good health.
If you get a bad product review, there's not much you can do about it.
Make Sure to Have Your Alerts Set Up
Can I ask a customer to remove negative feedback on Amazon?
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