how long does it take to get rewards points refunded on Amazon Prime rewards Chase card?
I made a purchase two days ago on Sunday the 13th on Amazon. I used all of my available points to pay off a portion of the order.
I then changed my mind and cancel the order before it shipped. I was surprised at the points were even deducted since the order never shipped.
I have spoken with both Chase and Amazon and they explained that it generally takes about 3 to 5 business days for the points to be refunded to me completely.
I'm just checking to see if this is standard practice or if anyone has been in the same situation as me and if so did your points come back within that time?
If there's anything I should be aware of please let me know.1
Hi, I am in the same position. I bought an item that said it was in stock, and instead it'll take 3 weeks before it even ships...! I can buy it offline immediately. But I talked to Amazon support and they said they can't see a record of my payment method until the item ships, so they can't guarantee I'll get my Chase points back (I also paid for a portion of the purchase with Chase points), and they advised I don't cancel the order.
Any ideas/suggestions? I kind of need this item ASAP so waiting 2 more weeks is very frustrating, but I don't want to lose my Chase points.
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