The company's unusual offer-to give employees up to $5,000 for leaving-may actually be a way to get them to stay longer.
Warehouse workers at an Amazon facility in New Jersey (Julio Cortez / AP)
Officially called "The Offer," this proposition is, according to Amazon, a way to encourage unhappy employees to move on. "We believe staying somewhere you don't want to be isn't healthy for our employees or for the company," Ashley Robinson, an Amazon spokesperson, wrote to me in an email. The amount full-time employees get offered ranges from $2,000 to $5,000, and depends on how long they have been at the company; if they take the money, they agree to never work for Amazon again. (The idea for all this originated at Zappos, the online shoe retailer that Amazon bought in 2009.)
Considering that Amazon reportedly already has high turnover-it is a famously efficient company that asks a lot of its workers-it may seem surprising that it would incentivize workers to walk away. Many employees at Amazon's warehouses, as I've written before, say that they are constantly pressured to work harder and faster (and get fired if they don't), and that the jobs are physically and psychologically grueling.
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